- We offer UPS overnight shipping across the United States.
- Shipping for Illinois and bordering states is $30, and all other states are $40.
* Free shipping when purchase is over $225.
We offer a live arrival guarantee. In order to qualify, a claim must be submitted within 2 hours of receiving your shipment. A photo of the livestock in question must be sent to our e-mail or Facebook, at which time a store credit will be issued. Please note that this does not include cash or credit refunds.
In the event of any delays caused by the shipping company, we are not liable for any loss of livestock. This also applies to any orders that are not accepted on the first delivery attempt.
Before orders are sent out, buyer will be contacted to verify shipping dates. This is to ensure there will be someone present at your location when the shipment arrives.
If you are in need of advice or have questions regarding the care of livestock or aquatic products, please contact us. We will be happy to give you direction, as the buyer will assume full responsibility of all live purchases. We want to create a knowledgeable community of aquatic hobbyists to prevent any death of animals.